Help & DocumentationTips and Tricks Tips and TricksHow do I send alerts via SMS or MMS (text messages)?

How do I send alerts via SMS or MMS (text messages)?

I want to get alerts via text message. How do I configure that? Can I get MMS with charts or graphics?

User Alert Setting

User Alert Setting

Go to the Alert Subscription Editor ('Alerts' under your username on top menu).

Enable Immediate Alerts (Yes)

Enter your SMS/MMS Email address. If you do not know it, Google it for your cell phone service provider. Or you can also use this link and use 'Find' to locate this information for your service provider.

Tip: to get charts/graphics, you need to enter the MMS email address here. It usually has a different domain than SMS.

Custom Alert Rule Setting

Custom Alert Rule Setting

When you create an alert rule, send the alert immediately and via SMS.

Alert Tray

Alert Tray

If you use our mobile app, you can have alerts show up in your alert tray (notifications section) of your Android or iPhone device.

Example of an SMS alert

Example of an SMS alert
  1. Clicking on the TinyURL will take you into Chart View of Metric Insights for more details on this alert

Example of a MMS alert

Example of a MMS alert
  1. Clicking on the image will take you into Chart View of Metric Insights for more details on this alert

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