Alerting for Admin and Power Users

Only Power Users and Administration User see the New menu.

 

KPI Alerts Overview

1. There are 3 main types of alerts

There are 3 main types of alerts
  1. KPI Alerts are created to show changes occurring in Metrics
  2. Report Alerts are created to show changes in Reports
  3. Global Alerts are applied across a broad range of metrics

2. New KPI Alert pop-up

New KPI Alert pop-up
  1. New Metric option allows you to create a Metric using the Metric Creation Wizard with the final step being Add alert rules
  2. Existing Metric option will ask you to select a Metric and then will transfer directly to a series of pop-ups to Add alert rules

2.1. Next step: Basics of KPI Alert Rules

Next step: Basics of KPI Alert Rules
  1. Select the type of comparison you wish to create
  2. Determine if you want to 'share' your alert or keep it private
  3. Wizard will guide you through the steps required to complete the Alert

3. New Report Alert pop-up

New Report Alert pop-up
  1. Select a report - this must be a SnapShot report: one that keeps History.
  2. Select receive Report when any data exists or when there are specific changes from prior report
  3. Select link here to see a more detailed description of Report Alerts

4. New Global Alert pop-up - only available to Admin Users

New Global Alert pop-up - only available to Admin Users

Global Alerts can be created with any of the KPI Alert choices plus four special alert rules

  1. The basis for the Stoplight is specific to each Metric based on the settings in Metric Editor / Stoplights tab a
  2. The Unusual value is determined by setting of Statistical View (# of Standard Deviations) in Metric Editor / Charting tab.
  3. Best ever and Worst ever values for this Metric

Both of these values are determined individually for each Metric

0 Comments

Add your comment

E-Mail me when someone replies to this comment