Help & DocumentationFAQs FAQsHow do I track user engagement?

How do I track user engagement?

These elements are included in all new implementations of Metric Insights. They have the category “Engagement.” Please modify as needed and let us know if you build something interesting! If you would like a json package to import, please contact support.  Available for version 3.2.805 and up and version 3.3.

  • User Scorecard Last 30 days
  • User Logins by Date
  • Active Users Last 30 Days
  • Views by Date
  • Elements created by Date
  • Elements created QTD
  • Total Collaboration Last 30 Days
  • Viewer Distribution Last 30 Days
  • Cohorts: Views
  • Cohorts: Collaboration

User Scorecard Last 30 days

User Scorecard Last 30 days

A report that shows you how many, notes, comments, annotations, elements viewed, elements created from each user in the last 30 days.

User Logins by Date

User Logins by Date

This metric shows the total number of logins by day.

Active Users Last 30 Days

Active Users Last 30 Days

We consider an active user someone who gets a digest, does something collaborative, and views an element. This report tells you how many active users you have and the percentage of active users compared to the total number of users created.

Views by Date

Views by Date

This metric shows the total number of elements that were viewed by day.

Elements created by Date, Elements created QTD

Elements created by Date, Elements created QTD

The first metric shows the total elements created by date and the second aggregates them over the quarter today. Often metric creation drops one the core elements are created so aggregating over the quarter is useful.

Total Collaboration Last 30 Days

Total Collaboration Last 30 Days

This metric adds all the notes, comments, and annotations together by created date. There are underlying metrics for each item and this metric adds them together: :25 + :27 + :28. Since it references an element ID, if you might need to check that they still refer to the correct ones after importing if you are adding these elements to an older version.

Viewer Distribution Last 30 Days

Viewer Distribution Last 30 Days

This report shows how many users have viewed how many elements, e.g., 50 users have viewed 1-5 elements, 13 users have viewed 6-10.

Cohorts: Views

Cohorts: Views

This report and pivot table group users by cohorts based on the month the user was created. It then shows how that group viewed elements over time.

Cohorts: Collaboration

Cohorts: Collaboration

This report and pivot table group users by cohorts based on the month the user was created. It then shows how that group collaborated (notes, comments, annotations) over time.

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