What is the Status Monitor Page?
The Status Monitor page provides details on how your Metric Insights system is functioning, as explained below.
Notifications in the Status Monitor
- Application time: see what time/time zone the Metric Insights server is running in
- See detailed monitoring stats provides system performance information intended for Metric Insights support with an option to download a file with monitoring information. Support may ask for these files if you experience system latency, crashing, or other performance issues.
- The error logs are useful for Administrators when troubleshooting. You will see tiles with diagnostic information for items like Overdue Triggers or Elements with Error. Use the How do I fix this links for more information and see the error logs below.
- This section gives high level monitoring for load, email queues, data collection and more.
NOTE: More information on understanding errors and how they can be corrected can be seen in Monitoring Metric Insights
Email Test and Tableau Trusted Authentication
'Application Errors' tab
View the most recent errors and messages in this tab. Click any entry for more information on it.
NOTE: To downloaded a full set of error logs click Get error logs. Please contact support with questions about errors and troubleshooting.
'Elements with Error' tab
Elements that failed to run are shown in this tab. Hover over items in the Error column on far right to expand the detail information.
'Mobile Log' tab
Contents of the Mobile log are displayed in this tab.