ISSUE
There's an unusually high number of view times being logged in an engagement report that queries the dashboard_element_view_log_detail table. Why is this happening? Nobody is viewing the element that many times!
RESOLUTION
The issue is that the system generates a "view" each time an image is generated from a report dataset. These "views" are currently being logged to the dashboard_element_view_log_detail table. All of these "fake views" are assigned to an administrator user with the lowest user_id. Please use following sql statement to find this Administrator user:
select user_id, username, first_name, last_name from user where is_administrator_ind = "Y" order by user_id asc limit 1;
Please exclude view logs for this user from your engagement report (in the SQL statement) to avoid displaying unusually high number of element views that are not really "views."