Logs can be sent to a specified email address via the Metric Insights app on Android/iOS devices.
Note: By default the logs are sent to mobile@metricinsights.com. The address can be changed in your email app before the logs are sent.
Getting Logs for Android
 
  From the Home screen:
- Long-press on the Metric Insights app icon
- [Send logs]
- Select the contact/application you want to use and send the logs
Getting Logs for iOS
 
  From the Home screen:
- Long-press on the Metric Insights app icon
- [Send logs]
- Select the application you want to use and send the logs