Android & iOS: How to Get Logs
Logs can be sent to a specified email address via the Metric Insights app on Android/iOS devices.
Note: By default the logs are sent to [email protected]. The address can be changed in your email app before the logs are sent.
Getting Logs for Android
![](https://media.screensteps.com/image_assets/assets/007/496/588/original/6c9ca791-7423-4658-85a7-fff0c4fa037e.png)
From the Home screen:
- Long-press on the Metric Insights app icon
- [Send logs]
- Select the contact/application you want to use and send the logs
Getting Logs for iOS
![](https://media.screensteps.com/image_assets/assets/005/204/040/original/f7c7996b-872f-436e-9256-9a4f96797eef.png)
From the Home screen:
- Long-press on the Metric Insights app icon
- [Send logs]
- Select the application you want to use and send the logs