Android & iOS: How to Get Logs

Logs can be sent to a specified email address via the Metric Insights app on Android/iOS devices.

Note: By default the logs are sent to mobile@metricinsights.com, the address can be changed in your email app before the logs are sent.

Getting Logs for Android

Currently there are two ways to send logs via email:

  1. From the mobile app Launch screen
  2. From the mobile app Settings screen

1. Send Logs via Launch Screen

  1. Do a fast triple-tap at the top of the Metric Insights app Launch screen
  2. Select the email service you want to use and send the logs via your email app

2. Send Logs via Settings Menu

When logged in to Metric Insights:

  1. Access Settings
  2. Do a fast triple-tap on the profile picture
  3. Select the email service you want to use and send the logs via your email app 

Getting Logs for iOS

From the Home screen:

  1. Long-press on the Metric Insights app icon
  2. [Send logs]
  3. Select the application you want to use and send the logs via the selected app