Mobile app for accessing Metric Insights

Metric Insights has a mobile app for accessing Metric Insights. It is very similar to the web browser access that you are familiar with, but the mobile app is customized for the smaller footprint of your mobile device.

Differences in mobile app from web browser

Metric Insights mobile app is basically a "mobile" view into the original web browser application you use for accessing Metric Insights. The mobile app uses similar HTML pages to view data.

1. One difference between mobile and web browser is for several cases the Metric Insights server returns mobile filtered data instead of the data returned to web browser. I.e., HTML (with the data), and CSS for styling, and JavaScript for client side behavior.  This is because the form factor of mobile is different (screen is smaller).

2. One other difference is mobile adds the ability to push notifications (Alerts) to your phone tray. In Metric Insights you have the option to receive Alerts daily or immediately via email. With mobile, you can also receive Alerts immediately to your phone tray. This requires one extra thing in Metric Insights. For iOS mobile app (e.g, iPhone) it pushes to your phone through the Apple Gateway (Production: gateway.push.apple.com:2195, Dev: gateway.sandbox.push.apple.com:2195). For Android mobile app it pushes through the Google gateway (https://android.googleapis.com:443). So to use the phone tray alert capability you will need to open connectivity to those gateways on the internet.

iOS Requirements: To receive push notifications (Alerts) to your phone tray - iOS (iPhone) mobile app

To use the phone tray alert capability, where Metric Insights pushes alerts to your phone, you will need to open connectivity from the Metric Insights server to the Apple Gateway on the internet.

For iOS mobile app (e.g, iPhone) the Apple Gateway is accessed via:

1. Prod (host:port): gateway.push.apple.com:2195

2. Dev (host:port): gateway.sandbox.push.apple.com:2195

Android Requirements: To receive push notifications (Alerts) to your phone tray - Android mobile app

To use the phone tray alert capability, where Metric Insights pushes alerts to your phone, you will need to open connectivity from the Metric Insights server to the Google Gateway on the internet.

For Android mobile app the google Gateway is accessed via:

1. https://android.googleapis.com

Install mobile app

Install mobile app

From your phone or other mobile device, download the mobile app from the App Store for iOS, or Google Play for Android. The app is named Metric Insights.

Launch the mobile app and update the Instance URL to your Metric Insights instance (e.g., https://metrics.mycompany.com).

Connect mobile app

1. In your user Preferences, you will see this screen if you have not signed into the mobile app.

Connect mobile app

Connect mobile app

1. In your user Preferences, you will see this screen if you have successfully signed into the mobile app. You can then Send a test Alert to the phone using the link on this page.

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