Status Monitor UI

The Status Monitor screen provides details on how your Metric Insights system is functioning, as explained below.

The following topics are covered in this article:  

1. Version 6

The section includes the following subsections:

1.1. Access Admin > Status Monitor

The Status Monitor UI layout is as follows:

Number assigned on the screenshot
 Title Description 
1 Notifications OFF/ON system-wide
 If "Notifications OFF system-wide" is selected, no system notifications (Alerts, Bursts, Favorite Digests; described at My Notifications (Overview, Set up, turn on / off) are sent. 
2 Status  Includes four blocks with different data in them: Data Collection, Messages, System Configuration, System Stats. 

For more detailed information related to the blocks, refer to Status Tab.
3 Nodes Contains a common data about System Nodes and Data Storage Nodes.

For more detailed information, refer to Nodes Tab.
4 Errors & Logs  Includes four tables with the errors and logs reports: Application Errors, Elements With Errors, Datasets with Errors, Mobile Log.

For more detailed information related to the tables, refer to Errors & Logs Tab.
5 Bulk Change History 

Contains a detailed report on bulk changes, initiated from the All Elements list. 

For more detailed information, refer to Bulk Change History Tab. 
6 Import/Export History 

Contains the URL that redirects to Import/Export History screen. 

For more detailed information, refer to Import/Export History Tab. 
7 Applied Patches  Contains a report on applied patches.

For more detailed information, refer to Applied Patches Tab.

1.2. Status Tab

The following data is available after clicking Status tab:

The sections outlined in red represent certain error conditions that must be fixed.

Number assigned on the screenshot Title Description
1 Elements with Errors Displays a number of elements with errors detected during data collection.

To fix them, refer to Elements with Error. 
2 Aborted Data Collection Displays a number of data collection processes that were aborted due to timeout or DB/Server crash.

To check which of the Data Collection processes were aborted, click See details.
To increase the data collection timeout:

1. Navigate to Admin > Collection & Storage > Data Collection Triggers. 
2. Click required Data Collection Trigger.
3. Click Configuration tab.
4. Customize the fields and options.
3 Running RDPs Displays a number of existing and active profiles for Remote Data Processor.  

To delete an RDP:

1. Click [Manage RDPs].
2. Click the trash icon next to required RDP. 
3. Confirm that you want to delete the RDP, click [OK] in the modal window.

To add a new RDP:

1. Click [Manage RDPs].
2. Click [New Remote Data Processor].
3. Fill in Name and RDP Host/IP fields.
4. Click [Save].
4 Elements running Displays a number of elements where data is currently collected.
5 Overdue Triggers Displays a number of overdue Data Collection Trigger(s).


Check out the Data Collection Triggers to see Fix recommendations: Overdue Trigger
6 Email server Displays the configuration status for sending out emails. Metric Insights can both send and receive emails.

To send a test email, click [Send Test Email]. 
7 Notifications ON/OFF system-wide Displays the information about who and when changed the setting.

For more details, refer to My Notifications (Overview, Set up, Turn on / off). 
8 Queued Emails Displays a number of queued emails for sending. Email notifications are not sent all at once. They are sent in parts with up to a couple of minutes intervals. 
9 Hostname Displays the notification whether HOSTNAME variable corresponds to the host name. 
10 LDAP Enabled  Displays LDAP Authorization status.

To set up LDAP in Metric Insights, refer to: Configuring LDAP Authentication. 
11 Logging Displays the notification whether the logging works correctly.  
12 MySQL Parameters Displays only the key MySQL parameters which indicate the server stability and performance. The parameters are listed in a priority order. The Metric Insights support team may request them.

MySQL parameters have their own values rate. If some MySQL value does not correspond to an acceptable rate, it is highlighted in red and located at the section top. To check the acceptable rate for the value, just hold the pointer over required parameter and you will see, e.g.: Minimum value: 2 GB.

If some MySQL value does not correspond to a default rate, it is highlighted in yellow and located at the section top if there are no "red" values ( which do not correspond to an acceptable rate) or after them. To check the default rate for the value, hold the pointer over required parameter and you will see; e.g., Default value: 151.

To see the whole parameters list, click [Show more].

If MySQL is running on a localhost, you will see the corresponding notification with the link to
Checklist for Configuring a Metric Insights Production Environment instruction in the section.
13 Tableau Contains the option for checking a Tableau instance setup for Trusted Authentication.

To check the configuration:

1. Click [Test Tableau Trusted Auth].
2. Click [Send].
14 Legacy Reports  Displays a number of Legacy Reports. They will be removed in 2022.

For more information, click Learn more. 
15
Current Version: displays the version of the Metric Insights application.
Installed: displays a date and time when the current version was installed.
Basic monitoring: to access Nodes tab, click Nodes.
Node Monitoring Service: an external service for monitoring all nodes that comprise a full Metric Insights environment. This tool is most useful when dealing with an orchestrated deployment that has a multiple of the web node.
16 Mounted Volumes  All mounted volumes required for Metric Insights to operate.

1.3. Nodes Tab

The tab contains the data described below:

System Nodes table displays the nodes list and their common data:

Number assigned on the screenshot  Title  Description 
1
 ID Displays a node ID. 
2 Name  Displays a node name. 
3 IP Displays a node IP address. 
4 Uptime  Displays a node uptime. 
5 CPU Displays a node CPU. 
6 RAM Displays a node RAM. 
7 Disk  Displays a node Disk. 

Data Storage Nodes table displays the databases list where Datasets are stored:  

Number assigned on the screenshot  Title  Description
8 Name  Displays a database name. 
9 Status  Displays a database status. There are 2 statuses types: UP and ERROR. 
10 Connections  Displays the number of active connections to a database.

1.4. Errors & Logs Tab

The tab contains the following sections:

1.4.1. Application Errors
Number assigned on the screenshot  Title  Description 
1 Application Errors  The column contains informational messages related to the application. To read the whole notification, click required message. 
2 Get Error Logs The button allows to enable/disable 2 options:

  1. Send log files to Metric Insights support.
  2. Download log files to your local host. 
1.4.2. Elements With Errors
Number assigned on the screenshot  Title  Description 
1
 ID  Displays an Element ID. 
2 Error Time  Displays a date and time when an error occured. 
3 Data Collection Trigger  Displays a Data Collection Trigger name.

For more detailed information related to Data Collection Triggers, refer to What are Data Collection Triggers?.
4 Element Name  Displays an Element name with an error. 
5 Dimension Name  Displays a Dimension Name.

For more detailed information related to Dimensions, refer to Understanding Dimensions.
6 Data Source  Displays a Data Source name.  

For more detailed information related to Data Sources, refer to Understanding Data Sources.
7 Error  Displays an error text. 
8 Show Error  To check a whole text of an error, click Show Error.
1.4.3. Datasets With Errors
Number assigned on the screenshot  Title  Description 
1
 ID Displays a Dataset ID.
2 Error Time  Displays a date and time when an error occurred. 
3 Data Collection Trigger Displays a Data Collection Trigger name.

For more detailed information related to Data Collection Triggers, refer to What are Data Collection Triggers?.
4 Dataset Name  Displays an Dataset name with an error.
5 Data Source  Displays a Data Source name.  

For more detailed information related to Data Sources, refer to Understanding Data Sources.
6 Error  Displays an error text.
7 Show Error To check a whole text of an error, click Show Error.

1.5. Bulk Change History Tab

The tab contains a detailed report on bulk changes, initiated from the All Elements list page:  

Number assigned on the screenshot  Title  Description 
1
 Bulk change time  Displays a date and time when a bulk change was applied. 
2 Change user  Displays a user who made a bulk change. 
3 Object type Displays an object type with applied bulk change. 
4 Objects changed  Displays the number of objects with applied bulk change.
5 Field changed  Displays a field name that was changed. 
6 New value  Displays a new value that was applied. 

1.6. Import/Export History Tab

The tab contains a new location URL that redirects to Import/Export History screen.

1.7. Applied Patches Tab

Number assigned on the screenshot  Title  Description
1
 Time Applied Displays a date and time when a patch was applied. 
2 Node Name Displays a node name a patch was applied for. 
3 MI Version Displays a version of the Metric Insights application. 
4 Patch ID Displays a patch ID. 
5 Internal Ticket ID Displays a ticket ID by which a patch was created. 
6 Message  Displays the information about a patch status. 

1.8. Customize the Tables Columns

It is possible to select only those columns that you want to see in the tables.

  1. Hover over any column name and click the down arrow icon
  2. Hover over Column
  3. Select required columns
2. Version 5

2.1. Access Admin > Status Monitor

  1. Setting the Notifications to off stops all system notifications (Alerts, Bursts, Favorite Digests; described at My Notifications (Overview, Set up, urn on / off) from being sent to any User.

The tiles which are outlined in red represent certain error and should be fixed.

Number assigned on a screen
 Title
 Description
2
 System load average
 An estimate of system load across CPU, disk, and other resources. Values are generated from Linux's “load average” data and can be monitored in the console by running the “uptime” command. Higher numbers represent a problem or an overloaded machine.
3
 Elements running
 The elements where data is currently collected.
4
 Overdue Triggers
 Check out the Data Collection Triggers to see Fix recommendations: Overdue Trigger
5
 Aborted Data Collection
 Data collection processes were aborted due to timeout or DB/Server crash. To find out which of the Data Collection processes have been aborted, click See Details. To increase the data collection timeout, access Data Collection Editor > Trigger Configuration > Expire data collection after _ minutes.
6
 Queued Emails
 Even if caused by one common event (Alert, Report, etc.), email notifications are not sent all at once. They are sent in portions with up to a couple of minutes intervals. The number of emails which queud for sending is displayed in this tile.
7
 Email server
 Metric Insights offers an ability to send and receive system emails on different servers. To set up both of them, go to Admin > Utilities > Config Variables and enter the following keywords for the respective result:
  • RECV_MAIL - 6 variables
  • SEND_MAIL - 6 variables
8 Elements with Errors
 This box informs you how many of your elements are throwing errors during data collection. Fix recommendations: Elements with Error
9 Notifications are ON / OFF
 Know who and when changed the system-wide settings for Notifications last. For more details: My Notifications (Overview, Set up, Turn on / off) 
10 Hostname
 Server name. Hostname variable at Admin > Utilities > Config Variables should correspond to the actual hostname.
11 Cron
 Make sure that the task scheduler is running. 
12 LDAP Enabled
 To set up LDAP in Metric Insights, refer to: Configuring LDAP Authentication
13 Logging This tile indicates whether the logging is performed correctly.
14
 INode State
 Defines whether there is enough space for file name descriptors.
15 MySQL Parameters
 These are the key MySQL parameters which indicate server activity. These parameters may be requested by Metric Insights support team.