Help & DocumentationAlertingAlerting Types of Alert Rules[KPI Alert Rules] Mass subscription of Users via User Maps vs. via Group assignment

[KPI Alert Rules] Mass subscription of Users via User Maps vs. via Group assignment

Any User Map created in the system (at Admin > User Maps) can be used as a Subscription User Map for KPI Alert Rules.

  • For dimensioned Metrics: If the KPI Alert Rule is applied to a dimensioned Metric, make sure that a User Map includes a column with Dimension Values.
  • User Map settings override individual and Group subscriptions defined by Admins. For example, if a User has been previously subscribed to all values of the "Country" dimension by individual/group subscription, but according to the User Map he only has access to "Germany" Dimension Value, once this User Map is applied to a KPI Alert rule, he will only be subscribed to "Germany" Chart and only get data on Germany. Further subscription changes of this User can only be made via a User Map unless it is unapplied from an Alert.

NOTE: Personal User subscriptions are summed up with User Map subscriptions. For example, if a User is subscribed to Alerts per "Germany" via a User map and he additionally subscribes to "Spain" in the Metric Viewer, he will  receive Alert Notifications from both countries.

PREREQUISITES:

Create a User Map NOTE: The first column of a User Map is always treated as a Username column.

While you can assign an entire Group to an Alert, please note the differences from applying a User Map

  • For dimensioned Metrics: 'ALL' dimension values are assigned to each Group member; which alerts they actually see will be determined by their individual Security access
  • When a User is newly assigned to a Group, he will automatically be assigned Alerts the Group is assigned to
  • If a Member is removed from a Group, he will not be removed from the Alert; this must be done manually via Alert Editor
  • If entire Group is removed from an Alert, all members will be unsubscribed from the Alert, even if they were individually added to the Alert
  1. Can be used for: Managed and non-managed Alerts. For details refer to: Managed Alerting

How to apply a User Map to a KPI Alert

1. Access KPI Alert Editor

You can access Alert Editor in one of the following ways:

  • Via the Metric Viewer (shown in the picture above):
    1. At the upper right corner of the Metric Viewer click the Alert icon. the pop-up opens.
    2. Find the KPI rule to which a User Map should be applied
  • Via the Metric Editor > Alerting tab > Alert Rules associated with this Metric
  • Via the Content top menu: access Content > Alerts > KPI Alerts > choose the Rule from the list.
2. Open Subscriptions & Alert Workflows tab
  1. In the User Map Subscriptions sections click [+ Edit User Map Access]. A pop-up opens.
  2. Subscription map: Choose the applicable User Map from the drop-down list. NOTE: The first column of a User Map is always treated as a Username column.
  3. This field is shown only for Alerts which are applied to dimensioned Metrics and is named after a Dimension. <Dimension name>: Map a column in a User Map with dimension KEY values.

Save your entries.

Helpful Info

User Access Requirements

Simple (Undimensioned) Metric: Users from the User map should have access permission granted either individually or via a Group membership. Can be checked at: Admin > Users > User Editor > Elements tab.

Dimensioned Metric: Users from the User map should have access to:

  • Metric itself granted either individually or via a Group membership. Can be checked at: Admin > Users > User Editor > Elements tab.
  • All or the same dimension Values as designated in the User map. Can be checked at: Admin > Users > User Editor > Dimensions tab.
How to delete a User Map from a KPI Alert

After the User Map is unapplied from KPI Alert Rule, users that were subscribed by User Map will be still stay subscribed to this Alert.

  1. In the User Map Subscriptions sections click [+ Edit User Map Access]. A pop-up opens.
  2. From the drop-down list choose an option denoting no User Map.

Save your settings.