Favorites are sections that you add to your Homepage. By holding the tiles that are of interest to you in favorite sections, you can easily access frequently used information and also receive email digests that provide a daily summary of all updates to your favorite tiles.

There are two types of Favorites Folders in Metric Insights:    

Personal Favorites:  When you first access the system, you will typically have your own empty personal favorites folder (usually called "My Favorites") that you can populate with tiles. You are able to create any number of new Favorites folder as long as each is given a unique name.

Shared Favorites: Elements can be shared by populating a favorites list and then sharing it with individual users and/or groups of users.  For example, you may establish a set of KPIs that you share with everyone. If you have a "unknown" folder on your Homepage, hovering over the title will reveal the name of the folder's owner. All updates to Tiles that the owner makes to this folder will be replicated in your Homepage folder. 

NOTE: If you add hidden (non-visible) elements to your Favorites Folders, you will only see these in Favorites folder sections and not in their corresponding category on Homepage. This can occur when reports or metrics are provided in Drill-downs but not set to display on Homepage.