Accessing Metric Insights via Mobile App

As of 5.5.1, our mobile and web applications now support the entering of a server URL automatically, via a QR code.

The QR code:

  • includes the unique server URL (in other words, the code will be specific to that server's URL if you have multiple environments for staging, production, etc.)
  • does not include Username and Password

NOTE: the server URL only needs to be set when the app is first installed, or when a server needs to be changed

Accessing MI via Android Mobile App

PREREQUISITE:

Download the Metric Insights app for Android.

1. Access the QR Code in the MI Web App

Log in to your MI web application and access My Mobile page via User menu > My Mobile.

2. Scan the QR Code in Mobile App

2.1. Create New Instance

  1. Click [Create New Instance]
  2. In the pop-up window, click the QR code icon
  3. Allow the app to take pictures
  4. Scan the QR code from the web version of Metric Insights

2.2. Configure the Name of the Instance

Enter the name of the instance, select [Add].

3. Log In to Your Account with Your MI User Credentials

Make sure the application has permissions to send you notifications.

4. Verify the Results

Upon successful connection to the server, the corresponding message will appear on My Mobile page in the web app.

  • Optionally, you can send a Test Alert to make sure everything is working properly.
Accessing MI via iOS Mobile App

PREREQUISITE:

Download the Metric Insights app for iOS.

1. Access the QR Code in the Web App

Log in to your MI web application and access My Mobile page via User menu > My Mobile

2. Scan the QR Code Using the Mobile App

Make sure the application has access to your device's camera.

The MI server will be automatically configured on your mobile app once you scan the QR code.

3. Log In to Your Account with Your MI User Credentials

Make sure the application has permissions to send you notifications.

4. Verify the Results

Upon successful connection to the server, the corresponding message will appear on My Mobile page in the web app.

  • Optionally, you can click [Test Alert] to make sure everything is working properly.