Configuring Metric Insights for Mobile Access

Metric Insights provides mobile apps for both iOS and Android. The mobile experience is built around viewing and collaboration. Content can be viewed, shared, comments can be added, and Alerts can be processed.

Differences in Mobile and Web Apps

The Metric Insights Mobile App provides quick access to your Metrics, Reports and other content. For further details, see Understanding what is accessible via the Mobile App.

The mobile application is designed to be the smaller sibling of the main web application, wherein there is a close relationship between each, allowing settings for the Mobile App to be edited from the Web App.

iOS Requirements: To Receive Push Notifications (Alerts) to Your Phone Tray - iOS (iPhone) Mobile App

To use the phone tray alert capability, where Metric Insights pushes alerts to your phone, you will need to open connectivity from the Metric Insights server to the Apple Gateway on the internet.

For iOS mobile app; e.g., iPhone, the Apple Gateway is accessed via:

1. Prod (host:port): gateway.push.apple.com:2195

2. Dev (host:port): gateway.sandbox.push.apple.com:2195

Android Requirements: To Receive Push Notifications (Alerts) to Your Phone Tray - Android Mobile App

To use the phone tray alert capability, where Metric Insights pushes alerts to your phone, you will need to open connectivity from the Metric Insights server to the Google Gateway on the internet.

For Android mobile app, the google Gateway is accessed via:

1. https://android.googleapis.com