Create Dataset from ServiceNow

This article details how to create a Dataset populated with data sourced from ServiceNow.

PREREQUISITES:

1. Create New Dataset

Access New > Dataset > Create New

Enter the basics:

  1. Measured: select the measurement interval that applies to the level of aggregation that you want in the result set.
  2. Name: enter a descriptive phrase.
  3. Category: specify where Dataset will be placed.

Proceed to the Data tab to define details.

2. Data Tab: Specify Details for Data Collection

  1. Data Source: select the ServiceNow Data Source.
  2. Trigger: select the required Data Collection Trigger to collect data for the Dataset.
  3. Report: select a ServiceNow object that should serve as a basis for Dataset.
  4. Visual/Command: list all the data you would like to fetch from ServiceNow:
    • Use Visual Editor. This will automatically validate the command;
    • OR build your query by following MIQL syntax under Command.
  5. [Validate]
  6. [Enable & View] to proceed to Dataset Viewer.