Establish Connectivity to Atlassian Jira

This article describes how to connect to Atlassian Jira in order to load data into Datasets and Reports in Metric Insights.

[Release 6.x]: 'Remote Data Collector' renamed to 'Remote Data Processor'

1. Access Admin > Data Sources

Select Data Sources from Admin drop-down menu

At the bottom of the screen click [+ New Data Source].

The Select the Type of New Data Source pop-up opens..

2. Select the Type of the New Data Source

  1. Select "Other" and choose "Atlassian Jira" from the drop-down list
  2. Move to the Next step

3. Provide the Required Parameters

  1. Source Name is generated automatically, but you may modify it as desired
  2. Enter the API Token in the provided field
  3. Specify the Endpoint for connection
  4. Provide credentials to the Jira account
  5. Test Connection (this will also Save your data)

4. Advanced Configuration

  1. Use Remote Data Collector: is set to "no" by default
    • If required, switch to "yes" and add a Remote Data Collector by clicking [+New Remote Collector] 
  2. Generate Object List 
    • automatically: all Reports are going to be fetched by the system
    • manually: Reports may be added one-by-one or via CSV file
  3. Object List Refresh Trigger: from the dropdown, select the Trigger that will be used to fetch data via the Jira plugin
  4. Object Selection Method: specify how Jira Reports will be fetched
  5. Optionally, state the maximum number of concurrent Threads to utilize during data and/or image fetch to be used in background processing when the system updates Reports for this Data Source 
    • If you do not specify any value for this setting, batch data collection processing will be single-threaded

5. Other settings

  1. You can create Datasets directly from the respective tab
  2. Click Permissions to assign permissions to Groups or Power Users